We are a factory authorized service center for the Marathon LTD and Ollech & Wajs Swiss watch brands.
Marathon guidelines are listed at the bottom of the services page. Marathon services are divided into two categories. A Marathon Basic Service is required if any additional service operations are requested. Marathon Complete Service is covered by a 1 year warranty.
We work on modern mechanical watches using any of the ETA or Sellita based manual, automatic and chronograph movements. This would also include premium brands who commonly use ETA base caliber movements in their timepieces.
We make a sincere attempt to expedite all repairs. Proper watch repair takes time and parts may not always be readily available. Our general lead time is 15-45 days depending on the complexity of the repair. Once a repair is completed your watch will be held and tested for 5 days before we are able to ship. COA Services do not include replacement of worn or damaged parts. Parts that have been replaced that do not contain hazardous material are returned with your completed repair.
Please email your request for services prior to sending in your watch for repair. Please bubble wrap your watch and send it in without any additional boxes. We will update you when your parcel is received, checked in and scheduled. Inbound parcels are to be sent to our secure shipping address listed below.
Wilson Watch Works LLC
3011 NC Highway 42W
Suite C, B147, Wilson, NC 27893
This is a required service in order to prepare your timepiece for any of our COA, customization, modification or repair services. This is also a recommended service as a general tune up in between regular 5 year COA service intervals on mechanical timepieces.
Includes
· Baseline movement analysis and documentation.
· Movement demagnetizing.
· Basic movement testing.
· Ultrasonic cleaning of case parts, bracelet, crystal and seals.
· Force heat drying of case parts, bracelet, crystal and seals.
· Inspection of case back and crown seals.
· Stem lubed with PML stem lubricant.
· Crown tube threads lubed with KT22.
· Case seals lubed with DC7 waterproof grease.
· Proper mechanical movement regulation with automatic assembly removed.
· Pulse test for quartz movements.
· Swiss made Renata battery replacement for quartz movements.
· Includes minor repairs or adjustments of existing parts.
· Simple test for waterproofness.
· 5 ATM Pressure test required for diver watches. 35.00
Fees
Quartz movements. 55.00
Quartz chronograph movements. 65.00
Mechanical movements. 65.00
Automatic movements. 75.00
Mechanical chronographs. 85.00
Automatic chronographs. 95.00
Complete disassembly, inspect, clean, oil and adjust quartz movements. 115.00
Complete disassembly, inspect, clean, oil and adjust hand wind mechanical movements. 115.00
Complete disassembly, inspect, clean, oil and adjust Hamilton 900 series movements. 185.00
Complete disassembly, inspect, clean, oil and adjust automatic date mechanical movements. 125.00
Complete disassembly, inspect, clean, oil and adjust automatic day/date mechanical movements. 150.00
Complete disassembly, inspect, clean, oil and adjust automatic GMT mechanical movements. 175.00
Complete disassembly, inspect, clean, oil and adjust mechanical chronograph movements. 295.00
Complete disassembly, inspect, clean, oil and adjust premium brand mechanical movements. 275.00
Complete disassembly, inspect, clean, oil and adjust premium brand mechanical chronograph movements. 395.00
Replace divers case aluminum bezel inserts. 45.00
Replace divers case bezel click and retention wire. 45.00
Replace mainspring. 35.00
Replace balance wheel standard. 75.00
Replace pallet fork. 35.00
Replace escape wheel 25.00
Replace ratchet wheel. 25.00
Replace ratchet wheel driving wheel. 25.00
Replace winding pinion. 15.00
Replace sliding pinion. 15.00
Replace gear train wheel. 20.00
Replace train bridge jeweled. 45.00
Replace rotor. 45.00
Replace balance bridge. 75.00
Rebuild automatic assembly. 75.00
Rebuild setting bridge partial. 55.00
Rebuild setting bridge complete. 75.00
Service automatic assembly. 65.00
Rebuild automatic assembly chronograph. 95.00
Rebuild date platform chronograph. 95.00
Replace cannon pinion driver chronograph. 95.00
Replace mainspring chronograph. 45.00
Replace balance wheel standard chronograph. 95.00
Replace pallet fork chronograph. 45.00
Replace escape wheel chronograph. 35.00
Replace double corrector chronograph. 35.00
Replace gear train wheel chronograph. 25.00
Replace rotor chronograph. 70.00
Replace automatic device bridge chronograph. 70.00
Replace chronograph wheel chronograph. 65.00
Replace pusher assembly chronograph. 65.00
Replace spring bars - Swiss 1.80mm double shoulder stainless steel. 10.00
Replace O-ring case back seal - set and lube with DC7 grease. 5.00
Replace O-ring crown seal - set and lube with DC7 grease. 5.00
Replace O-ring chronograph pusher seals - set and lube with DC7 grease. 35.00
Waterproof pressure testing - 3ATM Bergeon 5555/10 - inspect and lube gaskets. 25.00
Waterproof pressure testing - 5ATM Bergeon 5555/10 - inspect and lube gaskets. 35.00
Waterproof pressure testing - 10ATM Bergeon 5555/10 - inspect and lube gaskets. 55.00
Replace date black disc ETA 2824-2 or Sellita SW200. 45.00
Replace date black disc lefty conversion ETA 2824-2 or Sellita SW200. 75.00
Replace day and date black discs ETA 2836-2 or Sellita SW220. 75.00
Replace day and date black discs ETA 7750. 95.00
Replace supplied hand set. 15.00
Replace supplied chronograph hand set. 35.00
Replace supplied dial and hand set. 25.00
Replace supplied chronograph dial and hand set. 45.00
K1 hardened mineral crystal. 35.00
K1 hardened mineral crystal domed. 55.00
K1 hardened mineral crystal divers. 45.00
K1 hardened mineral crystal low domed divers. 65.00
K1 hardened mineral crystal super domed divers. 65.00
K1 hardened mineral crystal magnified low domed divers. 75.00
Sapphire crystal. 65.00
Sapphire crystal AR coating. 95.00
Sapphire crystal domed. 95.00
Sapphire crystal domed AR coating. 125.00
Sapphire crystal divers. 95.00
Cut and fit new standard ETA stem. 25.00
Replace handwind crown-cut and fit ETA stem. 45.00
Replace automatic waterproof crown and tube-cut and fit ETA stem. 65.00
Replace automatic screw down crown and tube-cut and fit ETA stem. 80.00
Category Basic Service
Quartz 55.00
Quartz Divers 90.00
Manual and Dual Wind 130.00
Automatic Wind 190.00
Automatic With Day & Date 210.00
Chronograph 315.00
Category Complete Service
Quartz 155.00
Quartz Divers 180.00
Manual wind and Dual Wind 190.00
Automatic Wind 285.00
Automatic With Day & Date 315.00
Chronograph 440.00
Stopwatch 190.00
Basic Maintenance Service Includes:
• Disassemble the watch case.
• Ultrasonic clean watch case and strap/bracelet.
• Force heat drying watch case and strap/bracelet.
• Battery replacement on Quartz models.
• Pulse test on Quartz models.
• Movement calibration.
• Replacement of inner gaskets.
• Water and pressure resistance testing in line with model specifications.
• Crystal glue checked and renewed if needed.
• All bracelet screws checked and fixed with nut lock if needed.
• Spring bars checked and replaced if damaged or unusable.
Complete Maintenance Service Includes:
• Disassemble the watch case (crown, case back, pushers and case tube.)
• Disassemble the dial and the hands from the movement.
• Disassemble the movement into its individual parts.
• Full inspection of all components,
• Ultrasonic clean all movement parts.
• Inspect and replace any worn out or damaged movement parts resulting from normal wear.
• Assemble and lubricate the movement in accordance with original specification.
• Ultrasonic clean watch case and strap/bracelet.
• Force heat drying watch case and strap/bracelet.
• Inspect, renew or replace gasket seals.
• Checking of the functions of the movement.
• Complete assembly and final inspection.
• Water and pressure resistance testing in line with model specifications.
• Full testing of functions accuracy and power reserve over several days.
• Twelve-month warranty on workmanship.
Additional Services:
Replace OEM Marathon divers case bezel assembly composite. 40.00
Replace OEM Marathon divers case bezel assembly. 85.00
Replace OEM Marathon GSAR anthracite divers case bezel assembly. 105.00
Replace OEM Marathon divers case bezel assembly jumbo. 90.00
Replace OEM Marathon divers bezel insert. 60.00
Replace OEM Marathon divers bezel insert Jumbo. 65.00
Replace 12 hour GMT GSAR TSAR sapphire glass insert. 60.00
Replace OEM Marathon custom clear coated divers insert. 65.00
Replace OEM Marathon divers case bezel click and retention wire. 45.00
Replace OEM Marathon spring bars. 10.00
Replace OEM Marathon bracelet link with stud and screw. 35.00
Replace OEM Marathon bracelet clasp. 65.00
Replace OEM Marathon acrylic crystal composite case. 35.00
Replace OEM Marathon sapphire crystal Medium divers. 75.00
Replace OEM Marathon sapphire crystal TSAR/GSAR divers. 85.00
Replace OEM Marathon sapphire crystal Jumbo divers. 95.00
Replace OEM Marathon JDD sapphire crystal domed divers. 125.00
Replace hand set 3-hand watch. 65.00
Replace hand set 6-hand watch. 130.00
Replace OEM Marathon Tritium gas dial tube. 25.00
Replace dial Composite. 55.00
Replace dial Stainless Steel. 105.00
Replace dial Stainless Steel Jumbo. 130.00
Replace dial Stainless Steel Chronograph.155.00
Replace OEM Marathon composite crown and tube-cut and fit ETA stem. 35.00
Replace OEM Marathon TSAR, GSAR, JDD and LGP crown and tube-cut and fit ETA stem. 80.00
Replace OEM Marathon GSAR anthracite crown and tube-cut and fit ETA stem. 90.00
Replace OEM Marathon CSAR crown and tube-cut and fit ETA stem. 90.00
Replace OEM Marathon chronograph pusher. 40.00
Replace OEM Marathon composite case. 95.00
Replace OEM Marathon stainless steel GPM case.145.00
Replace OEM Marathon stainless steel divers case.190.00
Replace OEM Marathon stainless steel divers anthracite combo case. 215.00
Replace OEM Marathon stainless steel divers anthracite case. 230.00
Replace OEM Marathon stainless steel divers jumbo case. 200.00
Replace OEM Marathon stainless steel divers chronograph case. 300.00