Watch Repair Services

We are a factory authorized service center for the Marathon LTD and O&W Swiss watch brands.  

We work on modern mechanical watches using any of the ETA or Sellita manual, automatic and chronograph movements.  

Services are divided into two categories. A Basic Service is required if any additional service or customization operations are requested. This is also a recommended service as a general tune up in between regular 5 year Complete Service intervals on mechanical timepieces to optimize the watches performance and perform minor adjustments. 

A Complete Service includes a new ETA movement on all Quartz 3 hand models. In the event that a mechanical movement will need complete replacement the service will include the movement cost plus a Basic Service fee.

We make a sincere attempt to expedite all repairs. Proper watch repair takes time and parts may not always be readily available. Our general lead time is 15-60 days depending on the complexity of the repair. Once a repair is completed your watch will be held and tested for 5 days before we are able to ship. Parts that have been replaced that do not contain hazardous material are returned with your completed repair. Payment can be secured via electronic invoice upon conclusion of your repair. 

Please email us the specific details of your watch and a description of the problem, concern or service requested for prior approval and authorization. Please include your contact phone number, current mailing address and email address. We will update you when your parcel is received, checked in and scheduled.   

Simply wrap the watch well and please do not send manufacturer boxes or any packing material that is not disposable. Please send your watch to our secure shipping address listed below using any shipping service that provides tracking. I will notify you when I have your watch checked in and scheduled for service.

Wilson Watch Works LLC

3011 NC Highway 42W

Suite C, B147, Wilson, NC 27893 

Service Outlines

Category                                                                                               Basic Service

Quartz                                                                                                             55.00

Quartz Divers                                                                                                 90.00

Manual and Dual Wind                                                                                130.00

Automatic Wind                                                                                            190.00

Automatic With Day & Date                                                                        210.00

Chronograph                                                                                                 315.00

Category                                                                                           Complete Service

Quartz                                                                                                           155.00

Quartz Divers                                                                                               180.00

Manual wind and Dual Wind                                                                     190.00 

Automatic Wind                                                                                            285.00

Automatic With Day & Date                                                                        315.00

Chronograph                                                                                                 440.00

Stopwatch                                                                                                      190.00

Basic Maintenance Service Includes: 

• Disassemble the watch case.

• Ultrasonic clean watch case and strap/bracelet. 

• Force heat drying watch case and strap/bracelet. 

• Battery replacement on Quartz models.

• Pulse test on Quartz models.

• Movement calibration. 

• Replacement of inner gaskets.
• Water and pressure resistance testing in line with model specifications on Marathon services.
• Crystal glue checked and renewed if needed. 

• All bracelet screws checked and fixed with nut lock if needed.
• Spring bars checked and replaced if damaged or unusable.
 

Complete Maintenance Service Includes: 

• Disassemble the watch case (crown, case back, pushers and case tube.)
• Disassemble the dial and the hands from the movement.
• Disassemble the movement into its individual parts. 

• Full inspection of all components.

• Ultrasonic clean all movement parts.
• Inspect and replace any worn out or damaged movement parts resulting from normal wear.
• Assemble and lubricate the movement in accordance with original specification.
• Ultrasonic clean watch case and strap/bracelet. 

• Force heat drying watch case and strap/bracelet.
• Inspect, renew or replace gasket seals. 

• Checking of the functions of the movement.
• Complete assembly and final inspection.
• Water and pressure resistance testing in line with model specifications on Marathon services.
• Full testing of functions accuracy and power reserve over several days.
• Twelve-month warranty on workmanship on Marathon services. 

Bezels

Replace OEM Marathon divers bezel insert. 60.00

Replace OEM Marathon divers bezel insert Jumbo. 65.00

Replace 12 hour GMT GSAR TSAR sapphire glass insert. 60.00 

Replace OEM Marathon composite bezel. 40.00

Replace OEM Marathon divers bezel. 85.00

Replace OEM Marathon divers bezel Jumbo. 90.00

Replace OEM Marathon divers case bezel click and retention wire. 45.00

Bracelet

Replace OEM Marathon spring bars. 10.00

Replace OEM Marathon bracelet link with stud and screw. 35.00

Replace OEM Marathon bracelet clasp. 65.00

Crystals 

Replace OEM Marathon sapphire crystal. 65.00

Replace OEM Marathon sapphire crystal Medium divers. 75.00

Replace OEM Marathon sapphire crystal TSAR/GSAR divers. 85.00

Replace OEM Marathon sapphire crystal Jumbo divers. 95.00

Replace OEM Marathon JDD sapphire crystal domed divers. 125.00 

Hands

Replace hand set 3-hand watch. 65.00

Replace hand set 6-hand watch. 130.00

Replace OEM Marathon Tritium gas dial tube. 25.00

Dials

Replace dial Composite. 55.00 

Replace dial Stainless Steel. 105.00 

Replace dial Stainless Steel Jumbo. 130.00 

Replace dial Stainless Steel Chronograph.155.00  

Crowns

Replace OEM Marathon composite crown and tube-cut and fit ETA stem. 35.00

Replace OEM Marathon steel crown and tube-cut and fit ETA stem. 45.00

Replace screw down crown and tube-cut and fit ETA stem. 80.00

Replace OEM Marathon TSAR, GSAR, JDD and LGP crown and tube-cut and fit ETA stem. 80.00

Replace OEM Marathon GSAR anthracite crown and tube-cut and fit ETA stem. 90.00

Replace OEM Marathon CSAR crown and tube-cut and fit ETA stem. 90.00 

Replace OEM Marathon chronograph pusher. 40.00

Case

Replace OEM Marathon composite case. 115.00

Replace OEM Marathon stainless steel GPM case.145.00

Replace OEM Marathon stainless steel divers case.190.00

Replace OEM Marathon stainless steel divers anthracite case. 230.00

Replace OEM Marathon stainless steel divers jumbo case. 200.00

Replace OEM Marathon stainless steel divers chronograph case. 300.00

Movement Replacement 

Replace Miyota 8215. 85.00

Replace Seiko NH35/36A. 85.00

Replace Seiko 7S26C. 125.00

Replace complete ETA 2824-2. 275.00

Replace complete Sellita SW200. 275.00

Replace complete ETA 2836-2. 335.00

Replace complete Sellita SW220. 335.00

Replace complete ETA 7750. 475.00

Replace complete Sellita SW500. 475.00

Additional Operations

Automatic

Replace mainspring. 35.00

Replace balance wheel standard. 75.00

Replace pallet fork. 35.00

Replace escape wheel 25.00

Replace ratchet wheel. 20.00

Replace ratchet wheel driving wheel. 20.00

Replace reduction wheel. 20.00

Replace reversing wheel. 20.00

Replace auxiliary reversing wheel. 25.00

Replace winding pinion. 20.00

Replace sliding pinion. 25.00

Replace setting lever jumper. 20.00

Replace gear train wheel. 20.00

Replace train bridge jeweled. 45.00

Replace rotor. 45.00

Replace balance bridge. 75.00

Replace date black disc ETA 2824-2 or Sellita SW200. 45.00 

Replace date black disc lefty conversion ETA 2824-2 or Sellita SW200. 75.00 

Replace day and date black discs ETA 2836-2 or Sellita SW220. 75.00  

Chronograph

Rebuild automatic assembly. 95.00 

Rebuild date platform. 95.00

Replace cannon pinion driver. 95.00 

Replace mainspring chronograph. 45.00

Replace balance wheel standard chronograph. 95.00

Replace pallet fork chronograph. 45.00

Replace escape wheel chronograph. 35.00

Replace ratchet wheel. 45.00

Replace ratchet wheel driving wheel. 45.00

Replace double corrector chronograph. 35.00

Replace gear train wheel chronograph. 25.00

Replace rotor chronograph. 70.00

Replace automatic device bridge chronograph. 70.00

Replace chronograph wheel chronograph. 65.00

Replace day and date black discs ETA 7750. 95.00  

Customization Operations

Case Services

Minor case repair. 45.00 

Moderate case repair. 65.00

Major case repair. 85.00

Custom bead blasting/brushing service-basic case. 65.00

Custom bead blasting/brushing service-chronograph case. 85.00

Custom bead blasting/brushing service-diver case. 95.00

Custom bead blasting/brushing service-diver chronograph case. 135.00

Custom bead blasting/brushing service-Marathon diver case. 125.00

Custom bead blasting/brushing service-Marathon diver chronograph case. 165.00

Custom aqua blasting/polishing-basic case. 90.00

Custom aqua blasting/polishing-chronograph case. 110.00

Custom aqua blasting/polishing-diver case. 120.00

Custom aqua blasting/polishing-diver chronograph case. 160.00

Custom aqua blasting-Marathon diver case. 150.00

Custom aqua blasting-Marathon diver chronograph case. 190.00

Custom hand engraving per letter. 10.00

Bracelet Services

Minor bracelet repair. 25.00

Custom bead blasting/brushing service. 65.00

Custom aqua blasting service. 90.00

Waterproof Testing

Waterproof pressure testing - 3ATM Bergeon 5555/10 - inspect and lube gaskets. 25.00 

Waterproof pressure testing - 5ATM Bergeon 5555/10 - inspect and lube gaskets. 35.00 

Waterproof pressure testing - 10ATM Bergeon 5555/10 - inspect and lube gaskets. 55.00